About Company
We Are Always At
Your Service.
If we could describe the business relationship we have with our clients in one word, it would be TRUST. We gained their trust by being there for them every step of the way (24/7), proactively helping them to grow, and by providing the stress-free IT support they need.
Team Support
Eficient Solution
IT Specialist
Smarter Solution
Our Promise
Best People
- We provide to our team ongoing structured training, along with the best tools, support, processes, and leadership.
Expert Advice
- Our technical teams have considerable experience designing and supporting solutions across the full spectrum. You gain the benefit of balanced advice without any vendor bias.
Fast Response
- We have invested in the best support tools and the best people in the market to deliver our clients the responsiveness they need – whether for a single ticket or an engineering project.
Zero Risk
- FT Solutions works with clients to eliminate risks from technical infrastructure and support. Our flexible terms and guarantees remove commercial risks and our partnering approach removes employee and key-man risks.
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Years in the market
OUR VALUES
Seek first to understand
We seek first to understand, before we do anything else. It is only through listening that we know we’re working on the right things. We read the question, we understand the instruction, and we take the time to clarify if we’re not sure.
Call it out.
We have the courage to voice our opinions openly, transparently, and without politics. We know how to disagree in a respectful and productive way. We hold each other accountable for our commitments, and we’re comfortable asking for help
Succeed together
We find a way to succeed where others fail by collaborating with our team and our customers. By working together, we can be agile, smart, experienced, and innovative. We don’t get stuck behind obstacles, and we celebrate our successes together.
Simplify, always.
We proactively seek to simplify our work and the work of our customers. We do not accept complexity, and we are not satisfied with the status-quo. We remove hurdles, we streamline processes, and we work smarter not harder.
Wow the customer.
We are genuinely interested in our customers as people and how we can meet their needs in thoughtful and unexpected ways. We understand that “Wow” is not about meeting a target, it’s about making connections and building valuable, long-lasting commercial relationships.
Never stop growing.
We seek opportunities to take on new challenges and new responsibilities. We believe that when we challenge and stretch ourselves, we have an opportunity to develop and improve.
Team
Our Best Team Member
Carlos Napoles
CEO
Jose Galvez
CEO
Feedback
What Are They Saying About Company
Eduardo Roca
Customer
FT Solutions and Carlos Napoles has always been my person for repairing issues with our computers. Carlos’ knowledge of issues with IT systems is beyond what one would consider the norm. Carlos is always available to resolve my IT needs and I have full and complete trust with my systems.
Brandon Murray
Customer
I hired FT Solutions to install our home security needs and in-ceiling Sonos speakers throughout our new home. Carlos and his partner Jose were very professional, responsive, knowledgeable and they took all safety precautions during COVID-19.
Martha Ximena Niembro
Customer
FT solutions helped me with my website, IT and social media. The team is responsive, professional and super helpful. I wouldn’t work with anybody else now that I experienced the good quality of their work. 5 stars for them!
Milly Ni
Customer
Great services and excellent attention to their customers, their team is always available and provide “fast” solutions to any challenge you might encounter.
Hired them to create my webpage, seo optimization and social media.
I totally recommend them.
ON ANY SERVICES MENTIONING “WHERE DID YOU FIND ME”
CONTACT FT SOLUTIONS
MIAMI REMOTE IT SUPPORT, NETWORKING & SECURITY SERVICES
Monday To Friday 9:00 AM To 5:00 PM